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Most clients start seeing improvements in customer engagement within the first month. Significant retention improvements typically become evident within 3-6 months, depending on your current retention rates and the strategies implemented.

Whilst we specialise in the European market, we do work with businesses outside the EU that are looking to expand into European markets or want to implement GDPR-compliant retention strategies.

We work with all major e-commerce platforms including Shopify, WooCommerce, Magento, BigCommerce, and custom solutions. Our strategies can be adapted to work with your existing tech stack.

Our free initial consultation includes an audit of your current retention efforts, analysis of your customer data (if available), identification of key opportunities, and a preliminary strategy recommendation tailored to your business.

Yes, all our service packages include ongoing support, regular performance reviews, and continuous optimisation. We believe in long-term partnerships and work with you to continuously improve your retention rates.